Cookie Policy

Effective Date: 25 October 2025 | Last Updated: 25 October 2025

This Cookie Policy explains how Good Food Distributors (Pty) Ltd ("Good Food Distributors", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at www.goodfooddistributors.co.za (the "Website").

This policy should be read in conjunction with our Privacy Policy and Terms and Conditions. By using our Website, you consent to our use of cookies in accordance with this Cookie Policy.

Table of Contents

  1. What Are Cookies?
  2. Why We Use Cookies
  3. Types of Cookies We Use
  4. Third-Party Cookies
  5. How to Control and Delete Cookies
  6. Impact of Disabling Cookies
  7. Updates to This Policy
  8. Contact Us

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies contain information that is transferred to your device's hard drive. They allow us to recognize your device and store some information about your preferences or past actions on our Website.

Note: Cookies do not contain personally identifiable information unless you have provided such information to our Website. They cannot access, read, or modify any other data on your device.

2. Why We Use Cookies

We use cookies for the following purposes:

  • Essential Website Functionality: To enable core features such as security, network management, and accessibility
  • Performance and Analytics: To understand how visitors interact with our Website, which pages are most popular, and to identify technical issues
  • User Authentication: To recognize you when you log in to your trade account
  • Preferences and Settings: To remember your settings and preferences for a better user experience
  • Security: To protect against fraudulent activity and enhance security
  • Marketing and Communication: To deliver relevant content and measure the effectiveness of our marketing campaigns (with your consent)

3. Types of Cookies We Use

We use the following categories of cookies on our Website:

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

Examples: Session cookies, authentication cookies, security cookies, load balancing cookies

Duration: Session cookies (deleted when you close your browser) or up to 12 months for persistent cookies

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and see how visitors navigate around the Website.

Examples: Google Analytics cookies, page view tracking, bounce rate measurement, session duration

Duration: Up to 24 months

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences (language, region, login details). If you do not allow these cookies, some or all of these services may not function properly.

Examples: Remember login status, language preferences, region selection, user interface customization

Duration: Up to 12 months

3.4 Marketing and Targeting Cookies

These cookies may be set through our Website by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites. These cookies require your consent.

Examples: Remarketing cookies, conversion tracking, advertising network cookies

Duration: Up to 24 months

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of the Website and deliver advertisements on and through the Website. These third parties have their own privacy policies and cookie policies.

Third-party services we may use include:

Service ProviderPurposePrivacy Policy
Google AnalyticsWebsite analytics and performance trackingGoogle Privacy Policy
Google AdsAdvertising and remarketingGoogle Ads Policy
Meta (Facebook) PixelSocial media advertising and analyticsMeta Privacy Policy

Please note: We do not control these third-party cookies. For more information about these cookies and how to opt out, please visit the relevant third-party privacy policy linked above.

5. How to Control and Delete Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Generally, you can manage cookie settings in the "Settings", "Preferences", or "Options" menu of your browser.

Below are links to cookie management information for popular browsers:

5.2 Cookie Consent Banner

When you first visit our Website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by clicking the cookie settings link in the footer of our Website.

5.3 Opt-Out Tools

You can opt out of targeted advertising by visiting:

6. Impact of Disabling Cookies

If you choose to disable or refuse cookies, please note that:

  • Some parts of our Website may become inaccessible or not function properly
  • You may need to manually adjust some preferences every time you visit
  • You may not be able to log in to your trade account
  • Some features and services may not work as intended
  • We may not be able to remember your preferences or settings

Important: Strictly necessary cookies cannot be disabled as they are essential for the Website to function. Disabling other types of cookies will not prevent you from accessing our Website but may limit certain features.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons.

When we update this policy, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you through our cookie consent banner when you next visit our Website
  • Post the updated policy on this page

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Good Food Distributors (Pty) Ltd

Email:info@goodfooddistributors.co.za
Phone:087 550 8999
Privacy & Data Protection:privacy@goodfooddistributors.co.za
Website:www.goodfooddistributors.co.za

For more information about how we process your personal data, please see our Privacy Policy.

This Cookie Policy is compliant with the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA) of South Africa.

Document Version 1.0 | Effective Date: 25 October 2025